North Renfrew Family Services


Phone: (613) 584-3358  Fax: (613) 584-4920

Email:  nrfsinc@hotmail.com or nrfs@drdh.org
Website: http://bright-ideas-software.com/NRFS/
Address: 109 Banting Drive, Deep River, Ont, K0J 1P0

Office Hours Monday to Friday  9am to 4 pm

 

 

 

Who are We?

The main focus of our work is counseling, crisis intervention and support. Information and referral, advocacy, education and community representation are important areas of our work.

  • In 2006, over 250 individuals and families received services in our counseling and group programs. Over 200 individuals were provided with advocacy, information and short-term help.
  • Our services are available to all residents of North Renfrew from Chalk River to Deux Rivières. We respond to a wide range of individual and family needs and circumstances. We provide help to anyone who asks for it, without regard to religion, age, gender, sexual orientation, culture, ethnicity, marital or economic status.
  • We are a non-profit, community-based agency providing confidential counseling, advocacy, education and support for individuals and families since 1968. • A volunteer Board of Directors, comprised of community members, governs us.
  • We are a member of Family Services Ontario (comprised of 45 member agencies throughout the province). They work towards understanding the changing needs of individuals, couples and families in society and provide research and innovative programs with the goal of enhancing, restoring and sustaining family, individual and community living.
Mission Statement

To provide a counseling and referral service for individuals and families of North Renfrew seeking to enhance their personal growth and strengthen their family life. To assist the community to respond to the changing social needs.

Service Philosophy

To respond as quickly as possible to crises and those in need, recognizing the courage needed to ask for help. To treat each individual with dignity and respect. To build on each individual’s strengths, encourage self worth and independence.

Our Values

We view ourselves as a responsive and valuable resource within the North Renfrew Community. We believe in our strengths, professionalism, and the ability to work ethically in response to the needs of the people. We strive to offer services that are respectful, innovative and accessible.

Our Goals
  • Provide high-quality confidential counseling services to individuals, couples and families.
  • To strengthen the social structure of our community and to promote structures and systems which reduce the incidence of specific individual, family and community problems.
  • To provide training and information for all employees and volunteers: to regularly affirm people’s strengths, encourage teamwork, and participation in decision-making.
  • To help develop relationships free of violence and to foster a community that does not tolerate violence, in both the home and the neighborhood.
  • To promote educational and prevention services that enhance and strengthen individuals’ family life and our community.
  • To provide advocacy services which promote fair and just social policies, practices and programs, and to enhance the capacity of persons and families to function effectively in the community.
  • To develop services that are accessible and affordable to the community.
Staff

Kelly Hawley, Executive Director and Counselor;
Stephanie Gesner, Yearly Contract Position;
Nancy Carter, Intake/Office Manager.

Consultants

Dr. Henry B. Venema, Consulting Psychologist (Supervision and Psychological Testing)
Doreen Clements, Volunteer Accountant
Charles Langlais, Auditor.

Board Members 2007-08
  • Caroline Waddington, Chair
  • Michael Ueltzhoffer, Secretary
  • Marion Thompson, Treasurer
  • Don Clements
  • Sarah Clifford                  
  • Kate Guérout                              
  • Mary Hitchcock                          
  • Julie Laderoute 
  • Anne Lalor
  • AndyMcKee
  • Carrie Milks(Maternity Leave)
  • Ina Pothier
Funding
  • 100% of funding dollars is utilized within North Renfrew
  • Deep River District United Way – 38 years of support
  • Ontario Ministry of Community and Social Services – Violence Against Women (VAW) counseling
Sources of Funding for 2006 (from audited Financial Statement)

Community Funding

  • Private donations
  • Churches in Deep River and Chalk River
  • Town of Deep River
  • County of Renfrew – funding through various grants
  • Service Organizations – Rotary, Lions Club, Legions
  • Deep River Food Bank through donations to our Collective Kitchen program
  • Corporate donors:
  • Canadian Tire through their Foundation for Families and Jumpstart programs; Giant Tiger, Deep River through Nevada tickets; Tim Hortons through Smile Cookie campaign; Fleury’s ValuMart through register receipt program.
  • Donations of services – Deep River and District Hospital
  • Donations from fundraising events held in the community, i.e. Diabeaters Fundraising Dance, Delta Dental mouth guard clinic
Community Partnerships

 North Renfrew Family Services works in collaboration with other organizations to identify and resolve issues that confront the people we serve.

We share office space and provide administrative support to the Renfrew County Alcohol, Drug, Gambling Assessment and Referral Service to ensure that services are accessible to members of our community.

We resource with other Renfrew County Services:

  • Women’s Shelter and Support Services
  • Employment Assistance Service – counselor will visit on request
  • Renfrew County Legal Clinic
  • Community Mental Health
  • Child Poverty Action Network (CPAN)
  • Phoenix Centre, children’s mental health
  • Living Without Violence Inc., Eganville
  • Family and Children’s Services of Renfrew County
  • Deep River Police Services
  • Probation and Parole Services, Ministry of Correctional Services.

We serve on Renfrew County and local committees to improve social services and advocate for North Renfrew.

Information and referral – we help locate resources for individuals, families and community professionals.

Education – we maintain a large selection of information and resource material, which is available to members of the community. Through workshops and groups we help bring a better understanding and prevent further social and emotional problems.


North Renfrew Family Services, Deep River, gratefully accepts all charitable donations toward supporting our counseling and group programs.

Website Hosting and site are donated by Bright Ideas Software         Last Updated: November, 2007