Services and Programs

What We Provide for Families and Individuals of all Ages in the North Renfrew Area. Referrals can be made by: self/family/friends, doctors/health care professionals, churches, police, schools and other agencies.

    Services - Programs - Workshops

Services

Confidentiality

The issues discussed will be confidential.  Information will not be released without a client’s written consent, with the following exceptions: 

1.                   Intent to harm someone:   we may need to warn that person, or seek advice from the police.

2.                   Intent to harm self:   we will make every effort to protect the client by seeking advice from colleagues, hospital or police.

3.                   Court subpoena:   If served with a court subpoena, we have to respond to such a document.

During counseling sessions at NRFS, we will be talking about personal information. The session will include talking out problems, problem solving and exploring feelings, and enhancing self-understanding.   All written information is kept in a locked file for 7 years and is the property of NRFS.  A client may have access to his/her file or may add notes to this file. 

If a client has a concern or is unhappy with the services provided, we hope he/she will first discuss this with his/her counselor.  If this is not possible, he/she may bring the concern forward to the Chair of the NRFS Board.  

Counseling

We assist people through counseling, including crisis intervention, advocacy, referral and support programs and services which include:

• Personal and emotional difficulties
  • Depression/Suicide
  • Anxiety and Panic
  • Stress
  • Trauma
• Family and Marriage
• Grief and Coping
• Women, Men and Children who have experienced Family Violence
• Survivors of Sexual Abuse
• Children and Adolescents
  • Eating Disorders
  • Cutting
  • Depression/Suicide
  • Relationships
  • Trustee Program
• Basic Needs
  • Financial crisis
  • Housing/Food
  • Transportation
• Life Skills
  • Deep River Collective Kitchen
  • Life skill Coaching
  • Forms and Documentation

Programs

All of our programs are provided at minimal or no cost. 
No client is denied service due to an inability to pay.

• Emergency Fund: a fund (through community donations) maintained to help people in crisis.  Service groups are often called upon to help with special needs.
• Youth Fund for Camp Lau-Ren and children’s activities (through community donations).

• North Renfrew Family Services supports Canadian Tire JumpStart®, a charitable program that gives kids in financial need a chance to play sports. For further information, qualification requirements or to donate, please click the logo. Note: You will be directed to the Canadian Tire JumpStart website.

• Referral agency for Tim Horton's Camp
• Community Christmas Basket Program
• Winter Clothing program
• Deep River Collective Kitchen – a program funded by various organizations
• Diapers and Formula – a program funded by various organizations
• Gently used furniture exchange
• Used computers for adults and youth
• Location distribution of Child Poverty Action Network (CPAN) Backpack  Program

Workshops

• Workshop/Program  -Keeping North Renfrew Safe in Cyberspace -  a program aimed at educating parents and children in North Renfrew about the importance of protecting themselves on the internet. There are two main ways we will be reaching the public.

  Past workshops

• From the Inside Out - a series of workshops to educate beauty industry professionals, and the general public, about what they can do to help those who make disclosures to them.
  

North Renfrew Family Services, Deep River, gratefully accepts all charitable donations toward supporting our counseling and group programs.

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